Returns & Exchanges
We want you to be completely happy with your barefootshoesbarefoot.com purchase. If for any reason you’re not satisfied, you may return or exchange your items within 30 days of delivery.
Return Conditions:
- Items must be unworn, in original condition, and with all tags attached
- Returns must be initiated within 30 days of delivery
- Original shipping costs are non-refundable
- Sale items are final and cannot be returned
How to Return:
- Visit barefootshoesbarefoot.com and log into your account
- Navigate to your order history and select the item(s) you wish to return
- Follow the instructions to generate your return label
- Package your return securely, including the original packing slip
- Ship your return using the provided label
Exchange Process:
To exchange an item, please return the original purchase and place a new order at barefootshoesbarefoot.com. We recommend placing your new order immediately to ensure availability of your desired size/color.
Refund Information:
- Processing time: 3-5 business days after we receive your return
- Refunds will be issued to your original payment method
- You will receive email confirmation when your return is processed
International Returns:
Customers outside the UK are responsible for return shipping costs and any applicable customs fees. We recommend using a trackable shipping method.
Damaged or Defective Items:
If you receive a damaged or defective product, please contact us immediately through the help center at barefootshoesbarefoot.com. We’ll arrange for a replacement or refund.
Need Help?
For any questions about our return policy or process, please visit the help section at barefootshoesbarefoot.com where you’ll find answers to frequently asked questions.